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Осанг

Service

Information about service centers can be found on the warranty card for OSANG medical equipment

The Seisimed company provides warranty service for OSANG (Infopia) products in Belarus. If you have any questions or problems, or doubts about the accuracy of the measurements, please contact us immediately!
A specialist will check the device to make sure it is in working order or damaged. After the inspection is completed, an official document is issued about the inspection and its results.

In the event that after diagnosis by a service engineer, the device turns out to be defective, it will be replaced immediately! We guarantee the same quality of service, both in Minsk and in all regions of Belarus!
By contacting our specialists, you will learn how to most conveniently and quickly resolve any issue related to operation and warranty service. The specialists of the Saysimed service center will provide you with all the necessary information, tell you in detail and in an accessible way about the products you are interested in, about the rules of their operation and the possibility of purchasing consumables.

Get a consultation

Frequently Asked Questions
  • Is it possible to deliver goods by mail?

  • Yes, you can. To do this, you need to make a purchase through an online store with the exact mailing address and contact phone number. You can also place an order for mail delivery by calling our online store.

  • What does the code of the test strips affect?

  • Code technology is used to improve measurement accuracy. OSANG Healthcare blood glucose meters use unique auto-coding technology to maintain accuracy and ease of use.

  • Why do Finetest Premium and GluNEO Lite glucometers show temperature?

  • Excessively high (more than 40°C) and extremely low (less than 10°C) glucose measurement temperatures can affect the accuracy of the measurement. Therefore, glucometers manufactured by OSANG Healthcare use a temperature control function, which eliminates false results, and this is important for selecting the correct dosage of glucose-lowering drugs.

  • What is the warranty for OSANG glucose meters?

  • Glucometers manufactured by OSANG Healthcare have a lifetime warranty

  • Do GluNEO Lite meter test strips work with the Finetest Premium meter?

  • No, for the GluNEO Lite glucometers, the same test strips are used for the Finetest Premium glucometer, however, Finetest test strips are also suitable for the FinetestAuto-coding Premium glucometer.

Do you need a consultation? Contact our specialists now

If you have any questions or problems, doubts about the accuracy of the measurements, please contact us immediately.
We will definitely contact you.
Hotline: +375(29) 601-89-10
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